Terms of Service

Acceptance of Terms

By accessing and using Kaizen Goals Lab's platform and services, you accept and agree to be bound by the terms and provision of this agreement. If you do not agree to abide by the above, please do not use this service.

These Terms of Service apply to all users of the platform, including without limitation users who are browsers, vendors, customers, merchants, and contributors of content.

Service Description and Availability

Kaizen Goals Lab provides a digital platform for goal setting, productivity enhancement, and personal development through articles, courses, vision board tools, and accountability features. Our services are designed to help professionals and students achieve measurable progress toward their objectives.

We strive to maintain service availability but do not guarantee uninterrupted access. We reserve the right to modify, suspend, or discontinue any aspect of our services at any time with reasonable notice.

User Accounts and Registration

To access certain features of our platform, you must register for an account and provide accurate, current, and complete information. You are responsible for maintaining the confidentiality of your account credentials and for all activities that occur under your account.

You must be at least 16 years old to create an account. By registering, you represent that you meet this age requirement and have the legal capacity to enter into this agreement.

Subscription Plans and Billing

Our services are offered through various subscription tiers with different features and pricing. Subscription fees are billed in advance on a monthly basis and are non-refundable except as required by law or as specifically stated in our refund policy.

You authorize us to charge your chosen payment method for all fees. If payment fails, we may suspend or terminate your access to paid features until payment is resolved.

User Content and Intellectual Property

You retain ownership of any content you create using our platform, including vision boards, goal entries, and course submissions. However, you grant us a limited license to use, store, and display this content as necessary to provide our services.

All platform content, including articles, courses, templates, and software, is owned by Kaizen Goals Lab or our licensors and is protected by intellectual property laws. You may not reproduce, distribute, or create derivative works without our express permission.

Acceptable Use and Conduct

You agree to use our platform only for lawful purposes and in accordance with these Terms. You may not use our services to transmit harmful, offensive, or illegal content, or to violate the rights of others.

Prohibited activities include but are not limited to: attempting to gain unauthorized access to our systems, interfering with other users' experience, or using our platform for commercial purposes without authorization.

LINE Integration and Third-Party Services

Our premium services include integration with LINE messaging platform for accountability features. Your use of LINE is subject to LINE's own terms of service and privacy policy. We are not responsible for LINE's services or any issues arising from their platform.

We may integrate with other third-party services and are not liable for their performance, availability, or compliance with their own terms.

Privacy and Data Protection

Your privacy is important to us. Our collection and use of personal information is governed by our Privacy Policy, which is incorporated into these Terms by reference. By using our services, you consent to the collection and use of information as described in our Privacy Policy.

We implement reasonable security measures to protect your data, but cannot guarantee absolute security of information transmitted over the internet.

Cancellation and Termination

You may cancel your subscription at any time through your account settings. Cancellation will take effect at the end of your current billing period, and you will retain access to paid features until that time.

We reserve the right to suspend or terminate your account for violation of these Terms, non-payment, or other reasons at our discretion, with or without notice.

Disclaimers and Limitations of Liability

Our services are provided "as is" without warranties of any kind, either express or implied. We do not guarantee that our platform will meet your specific requirements or that it will be error-free or uninterrupted.

To the maximum extent permitted by law, Kaizen Goals Lab shall not be liable for any indirect, incidental, special, or consequential damages arising from your use of our services.

Indemnification

You agree to indemnify and hold harmless Kaizen Goals Lab, its officers, directors, employees, and agents from any claims, damages, losses, or expenses arising from your use of our services, violation of these Terms, or infringement of any third-party rights.

This indemnification obligation will survive termination of your account and these Terms.

Governing Law and Jurisdiction

These Terms are governed by the laws of, without regard to conflict of law principles. Any disputes arising from these Terms or your use of our services will be subject to the exclusive jurisdiction of the courts in Tokyo.

If any provision of these Terms is found to be unenforceable, the remaining provisions will continue in full force and effect.

Changes to Terms of Service

We reserve the right to modify these Terms at any time. We will notify users of material changes by posting the updated Terms on our website and updating the "Last updated" date. Your continued use of our services after changes take effect constitutes acceptance of the new Terms.

We encourage you to review these Terms periodically to stay informed of any updates.

Contact Information for Legal Matters

If you have any questions about these Terms of Service or need to contact us regarding legal matters, please reach out to us at:

Email: legal@vaylenriver.com
Address: 14-5 Nibancho, Chiyoda-ku, Tokyo 102-0084
Phone: +81 3-6265-4000

We will respond to legal inquiries within 30 days of receipt.